Accident Scene Towing Software & Services

Concern for Your Customers; Savings for You

Save up to $400 per event

img-accident2Our Accident Scene Towing program saves you money by obtaining control of the vehicle prior to police rotation towing. This results in:

  • Significant savings in initial tow costs
  • Elimination of secondary tows and storage fees
  • Fewer rental car days
  • Less stress and hassle for your policyholders by bypassing impound and storage yards

Speed of Response

Your savings will begin with our rapid response to the accident scene. Our US-based Response Centers are staffed by knowledgeable CSRs who have experience with accident towing. We know that we must arrive quickly.

Every tow that can be managed prior to action by the local authorities results in:

  • Significant savings in initial tow costs
  • Elimination of secondary tows and storage fees
  • Fewer rental car days
  • Less stress and hassle for your policy holders by bypassing impound and storage yards.

Working with Your DRP

img-accident1Your DRP and salvage locations can be preloaded into our tow management software, assuring that the closest repair facility is among those considered by your policyholder. Our dispatch system electronically provides your claims staff or DRP management system with information on the repair facility selected by the policyholder.

Maintaining Tow Network Excellence

Our award winning towing network meets essential equipment and personnel requirements for accident scene towing. They are monitored regularly to assure these standards are maintained. Quest has a 97% end user satisfaction rating with our roadside assistance program – a level of satisfaction and trust that gets passed along to our carrier’s brands.

With our professional Tow Network Service providers, you’ll benefit from:

  • Over 25,000 contracted and preferred Service Providers nationwide
  • Professional performance
  • Negotiated tow rates

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Quest Software, Inc.