Why just indemnify when you can solve the problem?
Today more and more insurance carriers are getting on board with Quest
Roadside Assistance and Towing Services. They’re taking advantage of the
opportunity to offer their policyholders premium roadside service at the
cost of towing coverage alone.
When your customers encounter adverse circumstances, why add to their
anxiety by forcing them through further inconvenience? With Quest
Roadside, your policyholders won’t have to:
- Find a service provider via the Yellow Pages or directory
information
- Worry about the honesty and reliability of the service provider
- Use their own funds to pay the bill
- Obtain a receipt and submit it for reimbursement
- Wait for reimbursement
Last year Quest dispatched hundreds of thousands of miles of highway
services and paid millions on behalf of the companies we represent.
It’s so easy.
When your policyholder experiences mechanical failure, out of gas, dead
battery, flat tire, and other roadside events, Quest will function as an
extension of your organization.
All the policyholder needs to do is simply call a toll-free number and we
will dispatch qualified assistance – any time, any place (in the US and
Canada), 365 days a year.
Care for your customers is our priority. Our Call Centers are
staffed by knowledgeable, compassionate representatives who are trained to
perform to standards you establish.
Our award winning network of service vendors will provide expert
assistance at the critical point of contact. These providers must meet or
exceed our standards for professionalism to be included in our network and
are constantly monitored to assure that quality standards are maintained.
Everyone wins.
- Your company’s agents and underwriting areas will realize
competitive positioning within the market as well as increased customer
satisfaction and retention.
- Your Claims Department will appreciate towing claims that result in
reduced costs.
- Your customers will enjoy care, convenience, increased peace of mind
and roadside service that exceeds expectation.
Given the tremendous gains in customer satisfaction and loyalty that
ensue when customers are rescued from stressful situations, we find it hard
to understand why any company would NOT consider implementing a Quest
Roadside Assistance program.
Contact Quest for more information on our Roadside and Towing Services.
Learn More About Us
View our Roadside & Towing
Services video.
Please contact Quest for more information.
