Peace of mind for your policyholders; and you.
Quest First Notice of Loss programs include 24-hour loss reporting services
for Automotive, Property & General Liability claims. Quest will function as an
extension of your organization; care for your customers will be our priority.
Your policyholders will benefit from:
- Accessibility; anytime, anywhere. Quest is available to receive
calls (routed from your system or ours) 24 hours a day, 365 days a year to
all 50 states and Canada.
- Caring Customer Service. We hire intelligent, compassionate
representatives and motivate them by rewarding those who provide your
customers with exceptional service. These reps are trained to perform at
high standards and adhere to scripts that you establish. They already know
that many policyholders are calling in under stressful circumstances. One of
the first questions they will ask is “Are you in a safe place?” Rest assured
they are trained in emergency procedures and will contact the police on
behalf of your policyholders.
- Qualified Service Vendors who are standing by to offer caring
assistance at the critical point
of contact. These providers must meet or
exceed our vendor profile to be included in our
network; they must also
continue to meet or exceed our performance standards to remain
in the
network.
Your customers will experience professional service. You’ll enjoy added peace
of mind.
Learn More About Us
View our Claims Services video.
Please contact Quest for more information.
