Web-based technology
Our Glass and Towing management solutions are web-based applications
allowing clients to operate the programs in-house.
Committed to Building Relationships
We’re not looking to sell programs; we’re looking to build long-term
relationships.
We’re successful because we make every request for support a positive,
satisfying experience. Quest assigns each client a program champion who is
responsible for overseeing the glass program and keeping our client informed
of potential issues and solutions.
Since we are a technology company, we offer experience and support to
your IT staff by:
- Arranging data connectivity for policy verification
- Automating the delivery of acceptable invoices for payment
Professional call center service
Some of our clients operate their programs during normal business hours
but route the calls to our experienced staff during the less busy nighttime
hours. You can trust our Call Center representatives to act as an extension of
your organization.
Call Center turnover creates problems at some companies; not Quest. We
hire good people, compensate fairly, provide continuous training and issue
monetary rewards for exceptional customer service.
Inspired technology
At Quest, we embrace change. We believe that our openness to suggestions,
ideas and critiques results in inspired technology.
We welcome input from customers and encourage suggestions for systems
improvement with our CSRs.
Exceptional security
Security is a priority for Quest and our clients, so our systems utilize
the latest encryption techniques.
We have managed intrusion detection monitoring from one of the foremost
companies in the business; it gives us the ability to disable all or part of
functionality upon the slightest detection of security intrusion.
Learn More About Us
View our Claims Services video.
Please contact Quest for more information.
