Outsourced Claims Handling
Program Management Services
Quest introduced it’s first glass management program for a Midwestern insurer in 1994; this was after years of experience developing glass program management tools for glass networks and providing glass invoice auditing software to national insurance companies.
Over the years we expanded our services to meet the needs of a growing client base. Today we offer management services for Glass, Roadside and Towing, as well as After-Hour / Overflow Loss Reporting for a variety of Property and Casualty claims.
Customized Programs
We have the experience to know that one size does not fill all. Rather than direct the process, we act as program consultants who offer our clients a variety of choices based on applications that are “modular” in design. Implementation begins after the client chooses the program that best fits their management style and corporate philosophy.
Web-Based Solutions
Our web-based Glass, FNOL and Towing management software solutions offer:
- 24/7 accessibility for agents, claims staff and service vendors
- Greater flexibility in program implementation
- Additional savings in administrative costs
Working with Quest offers clients the ability to:
- Outsource the entire program
- Implement the program internally or…
- Combine internal operation with after-hour outsourcing
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