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Outsourced Claims Handling

Program Management Services

With experience in providing glass invoice auditing software to national insurance companies and developing glass program management tools for glass networks, Quest introduced it’s first glass management program in 1994 for a Midwestern insurer.

As our client base grew, we expanded these professional services to other claims. Today, we offer management services for Glass and Towing, as well as after-hour and overflow Loss Reporting for a variety of Property and Casualty claims.

Customized Programs

Our long experience has shown that one size does not fit all, so we present carriers with a menu of applications that are "modular" in design. Rather than direct the process, we act as program consultants who offer client partners a variety of choices. The client chooses the program that best fits their philosophy and implementation begins.

 Web-based solutions

Our glass and towing management software systems are web-based, so our solutions offer:

  • 24/7 accessibility for agents, repair/replacement facilities and policyholders
  • Greater flexibility in program implementation
  • Additional savings in administrative costs

Working with Quest provides clients the ability to:

  • Outsource the entire program
  • Implement the program internally
  • Or combine internal operation with after-hour outsourcing

Learn More About Us

View our Claims Services video.

Please contact Quest for more information.


© 2006 QUEST Software, Inc.